Untangle’s team of seasoned IT professionals bring years of experience and deep industry knowledge managing the different IT needs of businesses in various industries. Our experts are committed to providing innovative IT solutions that support SMEs and are continuously updating their skills to ensure that we provide the most advanced and efficient solutions for your business.
We specialize in offering customized Managed Services for SMEs. We understand the challenges SMEs face with their IT. This is why we offer solutions that align with your specific business objectives.
We provide 24/7 monitoring of your IT systems to detect and resolve issues before they impact your business. We also provide IT maintenance services to minimize downtime and get your infrastructure up and running smoothly.
We provide network management service to ensure that your network is secure, reliable, and functions optimally at all times. Our full IT network management services also includes network design, implementation, ongoing maintenance and troubleshooting.
We help you move to the cloud and manage your cloud infrastructure to ensure it is optimized, secure, and aligned with your business goals. From cloud strategy and migration to ongoing management and optimization, Untangle is the right team for you.
Our team of software engineers also provide data backup and disaster recovery solutions as part of our managed service to protect your critical business data and ensure quick recovery when issues occur. Our solutions minimize data loss and downtime, keeping your business operational even in the face of unexpected challenges.
Our responsive IT support team is always available to assist you with any technical issues. We offer a range of support options, including bespoke application support, to ensure your IT systems are always functioning properly.
Our experts understand how IT works and applies this knowledge in helping you build customized IT solutions that work for your SME.
We begin by conducting a thorough assessment of your current IT environment and understanding your business objectives. This allows us to identify areas for improvement and develop a tailored Managed Services plan.
Based on our assessment, we create a customized service plan that outlines the specific services and support you will receive. We work with you to ensure that the plan meets your needs and budget.
Our team handles the implementation of your Managed Services plan, ensuring a smooth transition with minimal disruption to your business. We also provide comprehensive onboarding to familiarize your team with the new processes and tools.
Once your Managed Services plan is in place, we provide ongoing management and support to keep your IT environment running smoothly. This includes 24/7 monitoring, regular maintenance, and responsive support whenever you need it.
We regularly review your IT environment and service plan to ensure that it continues to meet your needs. Our team identifies opportunities for optimization and makes adjustments as necessary to improve performance and efficiency.
By partnering with Untangle, you can free up your internal resources and focus on what you do best – running your business. We handle the day-to-day management of your IT infrastructure, allowing you to concentrate on strategic initiatives that drive growth and profitability. Our managed services take the burden of IT management off your shoulders, so you can stay focused on your core business operations.
Untangle’s Managed Services are designed to optimize your IT operations and improve overall efficiency. Our proactive monitoring and maintenance services reduce the risk of downtime and ensure that your systems are always running at peak performance. By streamlining your IT processes and automating routine tasks, we help you maximize productivity and reduce operational costs.
In an age where cyber threats are increasingly sophisticated, security is more important than ever. Untangle takes a proactive approach to cybersecurity, implementing robust measures to protect your business from potential threats. Our team stays up-to-date with the latest security trends and regulations, ensuring that your systems are compliant with industry standards and best practices. We also provide regular security audits and assessments to identify and address vulnerabilities before they can be exploited.
With Untangle’s Managed Services, you can enjoy predictable IT costs and better budgeting. Our services are offered on a subscription basis, allowing you to pay a fixed monthly fee for the management of your IT environment. This eliminates the unpredictability of break/fix models and allows you to allocate your IT budget more effectively. We also help you avoid the costs associated with unexpected downtime or security breaches, further enhancing your bottom line.
Technology is constantly evolving, and staying up-to-date can be challenging. As your Managed Services provider, Untangle ensures that your IT infrastructure is always equipped with the latest technology. We continuously evaluate new tools and solutions, implementing updates and upgrades as needed to keep your systems current. Our expertise in emerging technologies also allows us to introduce innovative solutions that can give your business a competitive edge.
We offer maintenance and support to ensure your software remains current and secure.
